Support

Support

FAQs, datasheets and a line to the technical team

FAQ

Frequently asked questions

What is the difference between Wax, Wax/Resin and Resin ribbons?

Wax suits ordinary paper labels at the lowest cost. Wax/Resin is more durable, for semi-gloss and synthetic labels. Resin gives the highest resistance to chemicals, heat and abrasion — for plastic labels and any job that has to last.

How do I request a ribbon sample?

Fill in the form on the “Request a sample” page and tell us your label material and printer model. Our team will recommend and send the sample that fits.

Which printer brands do your ribbons support?

All the major barcode printer brands, including Zebra, TSC, SATO, Honeywell, Godex, Argox, Citizen and Datamax-O’Neil. Ask our team about compatibility with a specific model.

Where can I download the datasheets?

The datasheet (PDF) for each model sits on that product’s own page, under “Data sheet”.

Need more help?

Send your question to our technical team

Contact the technical team